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Playa Los Arcos Reservations

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Trip Advisor Ratings

Playa Los Arcos Hotel Beach Resort & Spa in Puerto Vallarta has 304 reviews

Hotel Policies

We appreciate your visit to Puerto Vallarta and in particular your Hotel Playa los Arcos, as in any other hotel we have regulations to make your stay more safe and enjoyable.

  • The hotel room must be paid at the time of arrival; in case of extending your stay you must inform reception. (Subject to availability). The Reception will issue a payment receipt. If you need an invoice please request it before leaving.
  • Check-in: The rooms are available at 3:00pm
  • Check Out: You must leave the room before 12:00pm.
  • There is a charge for Late Check-Out.
  • The room features an electronic safe for your valuables. The hotel is not responsible for loss of your valuables.
  • The electricity in your room is 110-120 volts; it is prohibited to use equipment other than for this type of connection and overload the lines.
  • This hotel has civil liability insurance in compliance with the provisions of the Official Mexican Standard NOM-07-TUR-2002.
  • Damage caused by guests to the building, furniture and decorations will be billed to their account.
  • The services of the Spa, Medical care and Childcare services are provided by a third party and will have an additional cost.
  • No pets allowed in rooms.
  • Scandals are prohibited on the premises of the hotel.
  • It is prohibited to hang your clothes on the doors, windows and railings of the balconies.
  • In the swimming pools it is prohibited to have glass containers.
  • It is prohibited to consume food and beverages in the areas of the pools, restaurant and bar that was not purchased in our restaurants or boutiques.
  • It is prohibited to take towels from the rooms. There is a beach front area that provides this service from 10am to 6pm.
  • Please be advised that the hotel is 100% smoke-free. According to the NO SMOKING LAW, it is strictly forbidden to smoke on the premises.
  • The hotel reserves the right to refuse admission to visitors in the rooms
  • For your safety and protection keep the door and windows locked when leaving your room. When you are inside, identify all persons before letting them into your room.