An Exterior view of the pool at Playa Los Arcos

About Playa Los Arcos Resort

Swim, Spa and Beach in Puerto Vallarta

On the shores of a golden sand beach, one of the top resorts in Puerto Vallarta, Mexico, awaits your arrival. Located on the best beach in Puerto Vallarta, Playa Los Arcos Hotel Beach Resort & Spa is the perfect destination for experiencing the richness and beauty of Mexico’s Pacific Coast. Here, families and couples enjoy personalized service and warm, authentic Mexican hospitality. At every moment our laid-back ambience and resort-style amenities merge to create a destination unlike any other. To answer any question or fulfill any request, our bilingual staff is ready to help you make the most of our extensive facilities and amenities. 

View Hotel Policy

A woman lying on a massage bed while a man meditates

Spa entrance with lounge chairs at Playa Los Arcos

Interior view of spa with nail station at Playa Los Arcos

A Wellness Treatment area at Playa Los Arcos

Spa Holistic

Step into a sublime atmosphere of pure indulgence inspired by beautiful ocean views. In one of four beautifully appointed spa cabins, choose from a wide range of spa treatments or simply ease your stress away with a relaxing massage.

Hours: Daily 9:00 a.m. to 8:00 p.m.

Pools

Resort guests enjoy access to two swimming pools, including our new infinity pool, and a children’s pool. Towel service and poolside dining are offered.

An Exterior view of the Hotel & pool at Playa Los Arcos

Pool at Playa Los Arcos Hotel Beach Resort and Spa

Sunbeds by the swimming pool at Playa Los Arcos

Additional Hotel Amenities

Complimentary high-speed Wi-Fi
Concierge  |  Heated pools
Adults-Only Infinity pool
Children's pool  |  Jacuzzi with ocean view
Beautiful golden sand beach
Nightly entertainment  |  Program of daily activities

Purified water  |  24-hour reception
Beach towels and pool service
Currency exchange service  |  Concierge
Daily maid service
Parking (fee applies, available only on request)
Fax and copy service (fee applies)
Small conference room (fee applies)

Babysitting service (fee applies)
Water taxi (fee applies)
24-hour doctor service (fee applies)
Spa (fee applies)
Room service from 7:30 a.m. – 10:00 p.m. (fee applies)
Tour reservations (fee applies)
Laundry (fee applies)

Mission, Vision, & Values

Our Mission

A member of the "Los Arcos" family of hotels, Playa Los Arcos Beach Resort & Spa guarantees a 100% Mexican vacation experience by offering personalized service, surpassing the expectations of our guests and turning them into repeat customers. We further the economic growth of our company by promoting the improvement and development of our employees, who are in charge of providing quality service with respect for their community and environment.

Our Vision

We wish to be a leading boutique hotel chain in Mexico and create a unique model of hospitality.

Our Values

Orientation Service: We always anticipate the needs of
our guests through proactive, polite and friendly service. 

Respect: We work with consideration and courtesy
towards our guests, employees and the environment. 

Innovation and adaptation to change: We have the ability to adapt to change
positively and constructively, seeking more effective ways to achieve our goals. 

Teamwork: We believe in integration within our workforce to meet each of our objectives. 

Loyalty: Loyalty to our company is of paramount importance to all employees. 

Commitment: We are dedicated to fulfill our mission, vision and values.